|Attention Google Chrome Users:|
If the display of the Utility portal looks strange, you might need to clear the cached images of your Chrome browser.
Here are the instructions:
2.) Hover over "More Tools"
3.) Click "Clear Browsing Data..."
4.) The only option you need checked is "Cached images and files"
5.) Click "Clear Data" towards the bottom of that window
Once you have a user profile, then you can proceed with logging into THE ONLINE UTILITY BILL PAY